Delete your Picty account

You can delete your Picty account and the personal data associated with it at any time, inside the app or by email.

Delete in the app (also for guest accounts)

  1. Open Picty on the device where you use it.
  2. Go to Profile › Settings (gear icon) or Help & Support.
  3. Select Delete Account and confirm both prompts.

This works the same for guest accounts: if you use Picty without an email address, no sign-in or email is needed — the account, its photos and images are deleted right from the app.

Request deletion by email

If you signed in with Apple, Google or email, you can also email hello@picty.app from the email address connected to your Picty account, with the subject “Picty account deletion request”. We may ask you to verify that you own the account before acting.

Guest accounts have no email address we could verify, so please delete them in the app. If you already removed the app, a guest account can no longer be opened; it is deleted together with its photos and images under the retention rules in our Privacy Policy.

This page does not delete an account automatically. We only begin deletion after receiving and verifying your request. Never send your password, authentication code, or payment details by email.

What is deleted

We delete the account, uploaded photos, generated images, onboarding answers and associated profile and usage data, subject to records we must retain for legal, accounting, fraud-prevention or dispute purposes. Details are in our Privacy Policy.

Subscriptions

Deleting your Picty account does not cancel an App Store subscription. Cancel it separately in your Apple ID settings (Settings › your name › Subscriptions) to prevent future renewal.